Privacy Policy

Privacy Policy
Effective Date: 23/09/2026

Introduction
Welcome to Roll Paper Trading, operated by Mun World Trading SDN. BHD ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using our website, you agree to the terms outlined in this policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected in the "Effective Date" above. We encourage you to review this page regularly for updates.

Personal Information We Collect

We collect different types of personal information to enhance your shopping experience:

1. Information You Provide Directly
Contact Details: Name, email, phone number, mailing address.
Order Information: Product details, billing, and shipping addresses.
Account Information: Username, password, and profile details.
Customer Support Information: Inquiries and communications with our support team.

2. Information Collected Automatically
Usage Data: Pages visited, time spent on the site, referring URLs, and browsing activity.
Device & Technical Information: IP address, browser type, operating system, and device details.
Cookies: Our website uses cookies and similar technologies to improve functionality and user experience — for example, to remember your cart items and preferences. You can manage or disable cookies through your browser settings, though this may limit some site features.

3. Information from Third Parties
Business Partners: Order processing and delivery services.
Analytics Providers: Google Analytics for site performance insights.

How We Use Your Information

We process your personal data for various purposes, including:

Order Processing & Service Delivery: To fulfill purchases and manage accounts.
Customer Support & Service Improvement: To enhance your user experience based on feedback.
Website Security & Fraud Prevention: To protect against unauthorized activities.
Marketing & Promotions: To send updates and offers, where you have consented (you can opt out anytime).

For details about our latest products, visit our Shop Page.

How We Share Your Information

Your personal information may be shared with:

Service Providers: Payment processors, shipping partners, and IT support, solely for the purpose of fulfilling your order.
Legal Authorities: When required by Malaysian law or to protect our legal rights.
Analytics Providers: To help us understand and improve website performance.

We do not sell your personal information to third parties.

Your Privacy Rights (Under the Malaysian PDPA 2010)
Under the Personal Data Protection Act 2010, you have the right to:

Right to Access: Request details about the personal data we hold about you.
Right to Correct: Request correction of inaccurate or incomplete data.
Right to Withdraw Consent: Withdraw your consent to the processing of your data at any time, including opting out of marketing communications.
Right to Limit Processing: Request that we limit the processing of your personal data in certain circumstances.

To exercise these rights, contact us at info@rollpapertrading.com

Children's Privacy

Our services are not intended for users under 16. If we discover that we have collected data from a child without appropriate consent, we will delete it promptly.

Security & Data Retention

We implement reasonable security measures to protect your personal information from loss, misuse, or unauthorized access. Data is retained only as long as necessary for the purposes outlined in this policy, or as required by law.

Contact Us

For privacy concerns or to exercise your rights under the PDPA, please reach out:

MUN WORLD TRADING SDN.BHD.
📍 One South Street Mall, Jalan OS, Taman Serdang Perdana, 43300 Seri Kembangan, Selangor, Malaysia
📞 Phone: +60 11-1283 4149
📲 WhatsApp: +60 17-893 5850
📧 Email: info@rollpapertrading.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.