Privacy Policy

Privacy Policy
Effective Date: October 15, 2024

Introduction

Welcome to Roll Paper Trading Company (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, Roll Paper Trading, and use our services. By using our website, you agree to the terms outlined in this policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected in the “Effective Date” above. We encourage you to review this page regularly for updates.

Personal Information We Collect

We collect different types of personal information to enhance your shopping experience:

1. Information You Provide Directly

  • Contact Details: Name, email, phone number, mailing address.

  • Order Information: Product details, billing, and shipping addresses.

  • Account Information: Username, password, and profile details.

  • Customer Support Information: Inquiries and communications with our support team.

2. Information Collected Automatically

  • Usage Data: Pages visited, time spent on the site, referring URLs, and browsing activity.

  • Device & Technical Information: IP address, browser type, operating system, and device details.

3. Information from Third Parties

  • Business Partners: Order processing and delivery services.

  • Analytics Providers: Google Analytics for site performance insights.

  • Marketing Partners: Promotional offers and personalized recommendations.

How We Use Your Information

We process your personal data for various purposes, including:

  • Order Processing & Service Delivery: To fulfill purchases and manage accounts.

  • Marketing & Promotions: To send newsletters and offers (you can opt out anytime).

  • Website Security & Fraud Prevention: To protect against unauthorized activities.

  • Customer Support & Service Improvement: To enhance your user experience based on feedback.

For details about our latest product offerings, visit our Shop Page.

Cookies & Tracking Technologies

Our website uses cookies to improve functionality and user experience. You can manage cookie settings in your browser, but disabling them may limit some features. Learn more on our Cookies Policy page.

How We Share Your Information

Your personal information may be shared with:

  • Service Providers: Payment processors, shipping partners, and IT support.

  • Legal Authorities: When required by law or to protect our company.

  • Marketing & Analytics Providers: To enhance advertising and website performance.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request details about the data we hold on you.

  • Right to Delete: Ask us to erase your personal data.

  • Right to Correct: Request updates to inaccurate or incomplete data.

  • Right to Opt-Out: Disable targeted advertising or marketing communications.

  • Right to Data Portability: Receive a copy of your data in a structured format.

To exercise these rights, contact us at rollpapertrading@gmail.com.

Children’s Privacy

Our services are not intended for users under 16. If we discover that we have collected data from a child, we will delete it immediately.

Security & Data Retention

We implement strong security measures to protect your information. Data is retained only as long as necessary for legal or operational purposes.

For secure transactions, visit our Secure Checkout page.

International Data Transfers

Your data may be processed outside your country. By using our services, you agree to data transfers per international privacy laws.

Third-Party Links & External Resources

Our website may contain external links to relevant resources, such as:

We are not responsible for third-party privacy practices.

Contact Us

For privacy concerns, please reach out:
Roll Paper Trading Company
📍 128, City Road, London, EC1V 2NX, United Kingdom
📞 +44 7923 116776
📲 WhatsApp: +60 111 2834 149
📧 rollpapertrading@gmail.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.